Effective October 1, 2021, the United States Postal Service (USPS) made some changes to their service standards for First-Class Mail. We have heard from members who are finding those changes to cause delays in both the mail they receive from Cascade FCU and the mail they are sending to us.
If you are mailing anything that may be time-sensitive, we recommend adding a few days to save yourself any late notices or fees should these changes cause your mail to arrive a little later than you are used to.
Please note that these changes may also impact the time it takes to receive things like Cascade FCU statements, debit, credit and ATM cards.
As a reminder, our online and mobile banking tools are available 24/7 and can help you avoid some of these delays:
- Making payments: if you are making a payment to a Cascade FCU loan, you can transfer from another Cascade FCU account from the convenience of your home or anywhere with your smartphone. Save the stamp and any potential delays!
- Making payments with bill pay: some bill payments are made by a check that is physically mailed, and those could be affected by the USPS changes. However, some can be made electronically. In most cases, you will be notified how that merchant or individual will be paid at the time you set up the payee.
- Balance history and statements: with online banking, our mobile app and eStatements, you can keep an eye on your accounts from recent transactions to statements from past months.
- Depositing checks: deposit checks with your smartphone or at a deposit-accepting ATM. Large checks may have a portion of the check's funds held initially, but they will likely be available in the time it would have taken to mail the check anyway.